Terms of Service

1. What these terms cover

These terms apply to the GlobeSpend mobile app (iOS and Android) and to globespend.com. They apply to anyone who uses the service, whether or not you create an account. Our handling of personal data is covered separately in our Privacy Policy.

2. Who can use GlobeSpend

You may not use GlobeSpend if you are under 13, if you are barred from receiving services under the laws that apply to you, or if we have previously suspended your account for a breach of these terms. If you are using GlobeSpend on behalf of an organisation, you confirm that you are authorised to bind that organisation to these terms.

You agree to use the service only in line with applicable law and these terms.

3. Your account

Creating an account is optional. You can use GlobeSpend without one; in that case your data lives only on your device. If you create an account, you are responsible for keeping your credentials secure and for activity that takes place under your account. Tell us at support@globespend.com if you suspect unauthorised access.

You can delete your account at any time directly inside the app from the account screen. Deleting your account removes your personal data from our backend as described in the Privacy Policy.

4. The service we provide

GlobeSpend offers a free version covering the core expense-tracking and related features, and optional paid features as described in the app at the time of purchase. Accounts include cloud synchronisation of your content across your devices as a core part of the service; if you do not want any of your content stored on our servers, you can continue to use GlobeSpend without creating an account. We may add, restrict, or discontinue features at any time, including stopping the service entirely; where reasonable, we will give you advance notice of changes that materially affect how you use the service through the app or by email. The limits on our warranty and liability are described in sections 10 and 11.

5. Subscriptions and payment

If you purchase a paid feature, the payment is processed by Apple App Store (on iOS) or Google Play (on Android). We never receive your payment card details. Subscriptions are managed by Apple or Google through your store account.

Auto-renewal

Subscriptions renew automatically at the end of each billing period at the then-current price for the same length of period unless you cancel before the period ends. You can cancel a subscription at any time in your Apple App Store or Google Play account settings; cancellation takes effect at the end of the current billing period.

Free trial

A free trial may be offered when you choose a yearly subscription. If you do not cancel before the trial ends, the subscription converts automatically to a paid yearly subscription at the then-current price. The exact length of the trial is the one shown in the app at the time of purchase.

One-time purchases

We may also offer a one-time purchase that unlocks paid features permanently rather than by subscription. A one-time purchase does not renew and there is nothing to cancel. It is processed by Apple App Store or Google Play in the same way as a subscription, and their refund policies apply.

Pricing and changes

The price at which paid features are offered may vary based on country, local taxes and regulations, promotional offers, and similar factors. We reserve the right to change pricing and the set of features included in a paid tier from time to time. Price and feature changes apply to future billing periods only and will be communicated to you through the app or by email before they take effect, in line with Apple's and Google's price-change rules.

Refunds

Refunds for subscription purchases are primarily handled by Apple App Store or Google Play under their respective refund policies. If you have an issue with a paid feature or would like to request a refund directly, you can email us at support@globespend.com; we consider direct refund requests on a case-by-case basis at our discretion.

Eligibility for paid features

We may decline to offer or continue paid features where we have reason to believe these terms have been breached, where mandatory law requires it, or where Apple or Google declines or reverses the purchase.

6. Your content

You keep ownership of the content you create in GlobeSpend, including trips, expenses, descriptions, and photos.

To run the service, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, transmit, display, and back up your content for the sole purpose of providing GlobeSpend to you. This licence ends when you delete the content or your account, except where keeping a copy is necessary to comply with legal obligations or to defend legal claims.

If you choose to share content with other users, for example by inviting them to a shared trip, you grant us a licence to display that content to the recipients you choose, for as long as you keep sharing it. We do not share your content with anyone you have not chosen as a recipient.

You are responsible for your content and for making sure it does not infringe anyone else's rights or break any law.

7. Acceptable use

You agree not to:

• Use GlobeSpend for any unlawful purpose or in a way that breaks any law that applies to you.
• Attempt to reverse-engineer, decompile, or extract the source code of the app, except where this is permitted by mandatory law.
• Access or use the service through automated means (scraping, bots, scripts) other than for accessibility tools.
• Interfere with or disrupt the service, our servers, or our security.
• Impersonate another person or misrepresent your identity.
• Use the service to send spam, malware, or unsolicited communications.
• Try to gain unauthorised access to other users' accounts or our infrastructure.
• Resell, sublicense, or commercially exploit the service or any part of it without our written permission.

8. Mobile distribution

The mobile app is distributed through the Apple App Store and Google Play. When you install or use the app, you also agree to those stores' standard usage rules (Apple's Standard End User License Agreement on iOS and Google Play's terms of service on Android).

9. How we run the service

We may monitor the service to keep it working and to protect users. We may take reasonable action against accounts that violate these terms, including limiting access, suspending features, or terminating an account.

We may also need to interrupt or limit the service for maintenance, security, legal, or technical reasons. We do our best to keep these interruptions short and to give notice where reasonable.

10. No warranty beyond what the law requires

We provide GlobeSpend with reasonable care and skill, but we do not represent that the service is error-free, complete, or always reliable. Currency rates and similar information come from third parties and may be incomplete or out of date. You should not rely on GlobeSpend as the sole source of information for important financial decisions, and you use the service at your own risk.

EXCEPT WHERE PROHIBITED BY MANDATORY LAW, AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THIS APPLIES TO ALL FEATURES OF GLOBESPEND, INCLUDING PAID FEATURES.

Some jurisdictions do not allow the exclusion of implied warranties. In those jurisdictions, some of the exclusions above may not apply to you. Statutory warranty rights that apply to you as a consumer under German law are not affected by this section.

11. Liability

We do our best to provide a reliable service, but we cannot guarantee that GlobeSpend will always be available or perfectly accurate.

We are liable to you without limit for damages caused by our intent or gross negligence, for injury to life, body, or health, and for any liability that mandatory German consumer protection law imposes (including the Produkthaftungsgesetz).

For other damages caused by simple negligence on our part, our liability is limited to the foreseeable damages typical for this kind of agreement.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES (INCLUDING EMOTIONAL DISTRESS, LOST PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA BEYOND WHAT YOU COULD REASONABLY PREVENT THROUGH YOUR OWN BACKUPS), WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, OR EUR 50, WHICHEVER IS GREATER.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. In those jurisdictions, some of the limitations above may not apply to you. Statutory rights that apply to you as a consumer under German law are not affected by this section.

12. Indemnification

If a third party brings a claim against us because you have breached these terms or broken the law, you will indemnify us against reasonable costs, including legal fees, that we incur in defending or settling the claim. This does not apply to inadvertent infringement on your part, or where the claim is caused by our own intent or gross negligence, or where mandatory consumer protection law limits it.

13. Term and ending the agreement

These terms apply for as long as you use the service.

You can end the agreement at any time by deleting your account (in the app, on the account screen) or by stopping use of the service if you do not have an account.

We can suspend or end your access to the service if you materially breach these terms (for example, if you use GlobeSpend to send spam or hostile communications to other users, or if you violate the acceptable use rules in section 7), if we are required to do so by law, or if we decide to stop offering the service. Where reasonable, we will give you notice and a chance to address the issue first.

Sections that by their nature should survive the end of the agreement (including your content licence for content that has already been shared with other users you chose, sections 10 to 12, and section 16) survive termination.

14. Changes to these terms

We may update these terms from time to time. When we make material changes (changes that affect your rights, the service we provide, or the payment terms), we will notify you in-app or via the email address on file in advance of the change taking effect. Minor edits such as wording clarifications or typo corrections may be made without notice; the effective date at the top will be updated whenever this notice is revised.

If you do not agree to a material change, you can end the agreement by deleting your account before the change takes effect.

15. Privacy

Our handling of personal data is described in our Privacy Policy, which forms part of your agreement with us when you use GlobeSpend.

16. Governing law and jurisdiction

These terms are governed by the laws of Germany. The application of the United Nations Convention on Contracts for the International Sale of Goods is excluded.

If you are a consumer, you may also rely on the mandatory consumer protection rules of the country in which you are habitually resident. For disputes with consumers, the place of jurisdiction is determined by those rules.

If you are using GlobeSpend in a business capacity, as a legal entity under public law, or as special assets (Sondervermögen) under public law, the exclusive place of jurisdiction for any dispute arising out of or relating to these terms is Olpe, Germany. The same applies if you have no general place of jurisdiction in Germany, if you later move your residence or habitual abode outside Germany, or if your residence or habitual abode is unknown when proceedings are brought. The parties exclude arbitration as a means of resolving such disputes.

17. Consumer dispute resolution

We are not obliged and not willing to participate in dispute settlement proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle).

18. Miscellaneous

If any part of these terms is found to be unenforceable, the rest of the terms remains in effect, and the unenforceable part is replaced by a valid provision that comes closest to its original meaning and purpose.

These terms together with the Privacy Policy form the entire agreement between you and us regarding GlobeSpend. They replace any earlier agreement on the same subject.

We may transfer our rights and obligations under these terms in connection with a merger, acquisition, reorganisation, or sale of the relevant part of our business. You may not transfer your rights or obligations without our written consent.

Our failure to enforce any right or term does not waive that right or term.

19. How to contact us

For questions or concerns about these terms, write to us at support@globespend.com. Our full postal address and corporate details are published on our Imprint.